In the heart of romantic Tuscany, Sophie, a young writer from New York, finds herself on a journey that feels more like a detour through the trap of love than a quest for inspiration. Accompanied by her fiancé Victor, who is more interested in his cheese business than in enjoying a romantic moment, Sophie feels a bit out of place. During their visit to Verona, stumbling upon an ancient tradition, she discovers a group of women dedicated to answering love letters addressed to Juliet, the famous lover of Romeo. Intrigued, she decides to join them and begins responding to letters, connecting with love stories lost in time.
One day, she finds a hidden letter that defies conventions: it was written over 50 years ago by a young woman named Claire, who was searching for her love, Lorenzo. Driven by the desire to help Claire find her long-lost love, Sophie embarks on an adventure that leads her to cross paths with Claire's charismatic grandson, Charlie. Together, they embark on an emotional journey through idyllic landscapes and heartbreaking truths, as Sophie begins to rediscover her own vision of love. As secrets unfold and they confront their own feelings, both must decide whether to follow the script written for them or risk writing their own love story.