In a small British town, Louisa Clark is a lively but somewhat disorganized young woman living with her family, concerned about her future and stuck in a job with no great prospects. Her life takes an unexpected turn when she loses her job and, desperate to find new employment, accepts a position as the caregiver for Will Traynor, a once-adventurous executive who became quadriplegic after a motorcycle accident. Will, surly and resentful about his situation, is not the easy patient Lou is used to dealing with. However, his charisma and sense of humor push her to break the barriers of her everyday life.
As Lou strives to brighten Will's days, an unusual connection forms between them. She is driven by her optimism and desire to see Will smile, while he immerses her in a world of new experiences and challenges her to step out of her comfort zone. With a relationship that evolves through laughter and emotional moments, Lou discovers that love can arise in the most unexpected places.
However, Will carries a decision that torments him, and Lou realizes that her mission is not just to provide him companionship, but also to help him find the will to live fully. The story becomes a profound exploration of life, happiness, and love, challenging the boundaries of what we would call normal.