In an era when social classes dictated the course of life, a refined British butler with good manners finds himself traveling in the United States. After his aristocratic employer loses a bet, he is forced to move to a small town in the American West called Red Gap. There, the butler, who is accustomed to courtesy and protocol, is confronted with a torrent of rough customs and colorful characters.
Upon arriving, the townspeople are impressed by his bearing and elegance, and they start treating him like a celebrity. However, Ruggles also realizes that, despite his position and education, his title as butler and his British manners are not enough to earn the true respect of this diverse community. Over time, he learns about freedom, friendship, and equality in an environment that challenges all his preconceived notions about life and social status.
Amidst mishaps, laughter, and touching moments, Ruggles rediscovers his identity and begins to claim his place in the world. The story tackles timeless themes of social class and what it truly means to belong somewhere through a blend of comedy and drama. In the end, the butler becomes a symbol of change, leading to an inspiring conclusion that moves both his new friends and himself.