A police officer who has been demoted to working at an emergency call center faces a particularly complicated day. As he tries to manage his own frustration, he receives a call that plunges him into a crisis situation. On the other end of the line is a woman who has been kidnapped and, amid her distress, manages to communicate with him, hinting at the gravity of the danger she faces.
As the officer attempts to track the woman's location and unravel the situation, he realizes that every minute counts. However, his efforts are hindered by bureaucracy and a lack of resources. Through the phone conversation, the relationship between him and the woman becomes a battle of wits, with both trying to stay afloat amid desperation and time running out.
With unexpected twists and palpable tension, the story reveals more about the officer's past, exploring his internal struggle and the decisions that led him to this point. As he gathers clues, he faces moral dilemmas that test his professional ethics. Will he be able to save the woman in time, or will the weight of his own guilt hold him back? In this intense plot, secrets and truths emerge in a climax that jeopardizes not only the woman's life but also the officer's.