On a chilly Christmas night, a group of peculiar characters gathers in a small emergency message office. The place, dedicated to providing emotional support to people in crisis, becomes the setting for a wild and comedic mix of misadventures. Philip, the somewhat unhinged leader of this group, is facing his impending emotional and financial breakdown, with the future of the hotline at stake, just as his friends and colleagues seem to be grappling with their own personal crises.
Among the tenants are the obsessive and quirky Catherine, who is always on the lookout for true love; the eccentric and neurotic Rufus, who has a complicated relationship with his girlfriend; and the mysterious and enigmatic woman who roams the office seeking solace, adding tension to an already chaotic atmosphere. The night turns into an emotional rollercoaster when a strange group of sweethearts from Philip's past appears, bringing surprises, revelations, and a series of hilarious misunderstandings that stir things up even more.
As they face absurd situations, such as a potential suicide, the abduction of a Christmas tree, and an endless series of ridiculous emergencies, this group of misfits will have to band together to find the true meaning of friendship, love, and hope on the most magical night of the year. Madness and tenderness intertwine in a comedy that demonstrates that sometimes, life is nothing more than a collection of intertwined stories.