In a luxurious, lush hotel located in the fictional Republic of Zubrowka, we delve into the life of the most charismatic and eccentric concierge, M. Gustave. Masterfully portrayed by Ralph Fiennes, Gustave is dedicated to providing impeccable service to an elite clientele, including the wealthy old ladies who stay at his hotel. When one of his tenants, Madame D, mysteriously passes away, Gustave finds himself at the center of a scandal. She leaves him a valuable painting in her will, inciting the wrath of her family, a group of ill-tempered and meddling aristocrats eager for her fortune.
Along with his young protégé, Zero, a novice receptionist played by Tony Revolori, Gustave embarks on a thrilling adventure to prove his innocence and recover the stolen artwork. The plot thickens with chases, entanglements, wrongful imprisonment, and a meticulously orchestrated crime, as the two friends attempt to unravel the truth behind Madame D's mysterious death. The journey is filled with unexpected twists, eccentric characters, and a series of vibrant visuals that seem to be straight out of a storybook.
In this caper-comedy directed by Wes Anderson, friendship, loyalty, and bravery are put to the test, all against a backdrop of unique style and humor that feels both nostalgic and contemporary. The story not only offers laughter but also a glimpse into a decaying world, rich in glamour and crisis.